A Little Chat with Shannon: Healthy Communication
Every Tuesday, I have a “Little Chat with Shannon” live stream in the 52 Cues Community. This topic was on my mind recently.
Ooooo, DRAMA!
Well, we managed to kick up a bit of a hornet's nest situation last week at 52 Cues!
It all started when Dave pointed out a pain point our community’s composers have with TAXI and cue acceptance/rejection notifications. This stirred up quite a bit of controversy, leading to some drama in our little corner of the music business! Several publishers and industry professionals reached out to Mike Laskow, Taxi's CEO—and they weren’t happy!
The situation highlighted the importance of avoiding triangulation, which is when Person A has a problem with Person B but only talks about it with a third party. This can be a significant issue in today's interconnected world, where much of our communication is done online.
To resolve this situation, Laskow reached out directly to Dave, and they talked through the situation together. They were able to come to a meeting of the minds—and this is an excellent example of how clear communication (and avoiding triangulation) can resolve potential conflicts and clarify misunderstandings.
So, what can we learn from this experience?
It’s crucial to be clear in your communication and address any concerns or questions directly with the person involved. This can prevent unnecessary drama and help resolve issues with fewer bruised egos and hurt feelings.
It’s essential to be mindful of the tone and approach we use in our communications, especially when dealing with sensitive topics. When we remember that behind every conflict is a real, living-and-breathing person, it’s easier to be respectful and open to hearing what that person has to say. In turn, this opens the door for more open and honest conversations, ultimately leading to better understanding and collaboration.
Don't be afraid to learn from your mistakes and grow from them! As Dave mentioned during the “Little Chat with Shannon” session, his growth point in this situation was recognizing the need to address concerns directly rather than “stirring the pot” on a podcast episode.
So…for the sake of cutting the drama, keeping healthy relationships intact, and resolving conflicts in a supportive way, (that means non-destructive!), let’s keep our communication clear and avoid the drama triangle. By addressing concerns directly and and being open to growth and others’ viewpoints, we can navigate potential pitfalls and create a more supportive and collaborative community.
Stay tuned for our upcoming podcast episode featuring Michael Laskow, Taxi CEO, and he and Dave put all this communication stuff into practice!
This is what I’m currently reading:
“It Doesn’t Have to be Crazy at Work”
CLICK HERE
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